Refund policy

Returns & Refunds Policy — RYNUTRA

Last updated: March 28, 2025

1. Return Eligibility

Customers may request a return within 30 days of receiving the product.

2. Conditions for Returns

  • Item must be unused
  • Item must be in original packaging
  • Item must be in the same condition received

3. Non-Returnable Items

  • Sale or clearance items
  • Customized products
  • Personal care items
  • Products damaged by misuse

4. Return Process

To request a return, contact us at contact@rynutra.com with your order number and reason for return.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Refunds

Approved refunds are processed within 5–10 business days to the original payment method.

7. Exchanges

Exchanges are only available for defective or incorrect products.

8. Order Cancellations

Orders may only be canceled before shipment.

9. Contact

RYNUTRA
1209 MOUNTAIN RD PL NE STE N
ALBUQUERQUE, NEW MEXICO 87110
contact@rynutra.com